White Paper

How to Completely Modernize Your Voice Services with Microsoft Teams

YOUR GUIDE TO REPLACING TRADITIONAL VOICE SERVICES AND PLAIN OLD TELEPHONE SERVICES

Gartner finds that a top priority for CIOs in 2021 is digital workplace technologies to support work from home.

Not surprisingly, Microsoft Teams (Teams) usage has grown exponentially during the 2020 shift to remote work. Employees find Teams an essential tool for collaboration, chat, internal calls, and virtual meetings.

Teams is so popular that it’s Microsoft’s fastest-growing app in the company’s history, with more than 330,000 companies worldwide using it.

But there’s still a significant feature that most companies would love to see at their users’ fingertips: the ability to make outbound calls to public switched telephone network (PSTN) lines. That’s why MetTel has launched Microsoft Teams External Voice.